RETURNS The return must be legit
and must comply with the terms of our warranty. The buyer must accept and
respect the following terms:
Has to be
requested within 30 days from the date of purchase
Shipping
charges are not refundable. Charges related to the return of the item must
be prepaid by the customer as well as any customs fees and related
charges.
In the
unlikely event that the item needs to be returned, it must be in the same
condition it was sold and fully assembled. Please keep all of the unwanted
parts/ components that you have taken off of the item for the period of
the warranty. We must receive all of the parts that were included in the
sale for the warranty to be valid. (THE RETURNED ITEM MUST MATCH THE
ORIGINAL PICTURES)
Buyer must
contact us via email to create their return file.
All returned
products/ items that we receive, must be inspected and tested for the
warranty or return to be valid. The test and inspection is to determine
that no damages have occurred to the products or items during the client's
possession.
When we sign
for the returned item (Proof of Delivery) at our warehouse, the act of
signing does not apply that your claim has been accepted.
If during
inspection we discover that the item was damaged or destroyed while under
the client's possession, we will not issue any refund or form of
compensation.
Upon
completion of the test of returned item AND IF YOUR CLAIM IS DETERMINED TO
BE VALID, we will notify you for replacement or refund.
If the case
is determined NOT to be valid, there will be no replacement sent or refund
issued.
REFUNDS
All sales
are final, no refunds or exchanges on parts
No Deposit
refunds.
Orders can
be cancelled if they have not been shipped.
All
refused/returned orders will be charged 35% of the invoice unit amount for
restocking fees plus all freight charges to return the item to our
warehouse.
